Job Description:

Accounts Receivable Management

• Manage the full Accounts Receivable cycle from invoicing to collection.
• Ensure timely and accurate issuance of:
  • Customer invoices
  • Debit notes
  • Credit notes
  • Progress billings
  • Intercompany billings (where applicable)
• Verify billing accuracy and completeness before invoice issuance.
• Monitor customer account balances and aging reports regularly.

 Collection & Credit Control

• Proactively follow up on outstanding invoices and overdue payments.
• Communicate with customers regarding payment status and collection matters.
• Prepare and monitor AR aging reports.
• Escalate long outstanding debts and collection risks to Management.
• Work closely with Sales and Customer Service teams to resolve collection issues.
• Support implementation of effective credit control procedures.

 Customer Account Reconciliation

• Perform customer account reconciliations and investigate discrepancies.
• Resolve payment allocation issues, short payments, disputed invoices, and unidentified receipts.
• Ensure customer statements are accurate and updated.
• Maintain proper supporting documentation for all AR transactions.

 Cash Flow & Collection Forecasting

• Assist in preparing weekly and monthly collection forecasts.
• Monitor expected customer payments and update collection status.
• Support cash flow planning by providing accurate collection projections.
• Highlight potential collection risks and delays proactively.

 Sales & Operational Coordination

• Liaise closely with:
  • Sales & Marketing Department
  • Customer Service Team
  • Project Department
  • Operations Department
• Ensure all billing requirements are fulfilled before invoice issuance.
• Coordinate with internal stakeholders to resolve customer disputes affecting collections.
• Support smooth order-to-cash processes.

Month-End Closing & Reporting

• Prepare monthly AR schedules and reports.
• Perform AR reconciliation during month-end closing.
• Assist in preparing management reports related to receivables and collections.
• Support audit requirements by providing AR documentation and schedules.

 ERP & System Management

• Maintain accurate customer master data within ERP systems.
• Ensure proper recording of customer receipts and AR transactions.
• Monitor customer credit limits and payment terms within the ERP system.
• Support system improvements related to AR and credit management processes.

Internal Controls & Compliance

• Ensure compliance with company financial policies and procedures.
• Maintain proper documentation and filing of AR records.
• Support internal and external audit processes.
• Adhere to accounting standards and company internal controls.

Indirect Tax Compliance (SST, GST & VAT)

• Prepare and manage indirect tax submissions related to sales transactions and customer invoicing.
• Ensure proper application of tax treatment for domestic and international sales transactions.
• Responsible for timely preparation and submission of:
  • Malaysia Sales & Service Tax (SST)
  • Singapore Goods & Services Tax (GST) (where applicable)
  • Thailand Value Added Tax (VAT) (where applicable)
• Verify tax codes, tax classifications, exemptions, and supporting documentation to ensure compliance with local regulations.
• Coordinate with external tax agents, consultants, and regulatory authorities when required.
• Support tax audits, customs audits, and regulatory reviews by providing relevant documentation and reconciliations.
• Monitor changes in indirect tax regulations and provide recommendations to Management regarding compliance requirements and operational impacts.
• Perform periodic reconciliation between sales transactions, tax reports, and accounting records.
• Ensure proper maintenance of tax-related records and supporting documents in accordance with statutory retention requirements.