Job Description:

• Support and troubleshoot Oracle Fusion Cloud ERP Modules such as Manufacturing, Costing and Finance. Oracle Transaction BI Reports and BI Publisher Reports. 
• Analyse user needs and develop software solutions that support day to day solutions, including Complex BI reports with the aim of optimizing operational efficiency
• Identify opportunities for system enhancements that will deliver enhanced functionality and/or simplify users’ daily operational process. 
• Configure and test changes to system including reports, security access, and workflow
• Perform/coordinate configuration changes to the production environment
• Act as single point of contact with our vendors for the resolution of functionality and performance issues
• Resolve functional and system errors as identified by Business Partners, including determining cause of incorrect data entry and infrastructure/database issues
• Coordinate with source data providers (i.e., in-house Software Engineers or third parties) to isolate problems
• Coordinate activity between various business functional teams, IT, and 3rd party support team to drive open action items to closure
• Work with other IT teams to resolve infrastructure related problems (i.e., Server, Network, Database) where appropriate
• Plan, develop and implement large-scale projects from conception to completion.
• Participate and coordinate disaster recovery exercise

Any other job function assigned, and new responsibilities may be added as and when necessary, from time to time.