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Job Description:

Expectations:

  • Leadership qualities with a long-term mindset;
  • Strong email writing and internal communication skills. Able to understand and communicate details;
  • Able to make decisions and take responsibility and accountability for the decisions made;
  • Problem solving and decision-making skills in the most cost-effective manner. Able to apply common-sense to be able to arrive at a suitable decision;
  • Prudent approach to seeking spending on developer and residents’ account matters;
  • Business and commercial acumen;
  • Fundamental comprehension of contracts and able to write simple documentation e.g. tenancy agreements, letters, correspondence, announcements;
  • Strong approach to governance and compliance and upkeep of good documentary records. Able to follow internal processes without trying to cut-corners;
  • Able to accurately decide budgetary spending and present budgets and operational updates to senior management in the wider Mulpha Group;
  • Proactive and able to initiate new ideas for the benefit of the company / estate.

 

Authority over day-to-day management/operational decisions over:

  • Sales Gallery Office (Developer owned);
  • Clubhouse and amenities (Developer owned);
  • Developer unsold units and show units (Developer owned);
  • Estate management and common areas (Resident’s account):

– Including but not limited to customer service, landscaping, security, swimming pool, maintenance/infrastructure.

– Supported by existing team


Managing relationships with external parties for example:

  • Malaysian authorities e.g. MBIP, SAJ, TNB, Polis, Bomba etc.
  • 3rd Party contractors, management team, driving efficiency, cost effectiveness and service improvement. Workers welfare;
  • External operators and tenants;
  • Neighbors;
  • Residents’ Committee responsibilities, running of AGM;

Day to day residents, visitors and to intervene for more sensitive/complex matters.

Job Requirements:

  • Excellent written and spoken English;
  • Relevant experience with leading teams and operations into facilities management or similar;
  • Minimum 5 – 10 years of working experience managing properties and facilities.”
  • Patient in solving facilities and maintenance problem.
  • Good in people management.
  • Positive attitude and able to deliver good customer service.
  • Tenure: Full Time, Permanent
  • Offered Salary: RM15,000 – RM18,000
  • Experience: Minimum 5 – 10 years of working experience managing properties and facilities.
  • Qualification: Diploma & above