Sales Manager (Freight Forwarding)
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Job Description:
- Deliver GP budgets and act strategically to achieve individual and team goals.
- Identify and build strong relationships with clients, focusing on those that meet preferred client criteria.
- Engage key internal and external stakeholders to grow the client base.
- Meet agreed FaceTime targets through visits, calls, and direct mail to both new and existing customers.
- Build and maintain a strong pipeline exceeding territory budgets and hit rates.
- Promptly register and manage opportunities in the CRM system.
- Use the company’s sales processes to understand client needs and offer value-added supply chain solutions, staying updated on new sailings/routings.
- Share relevant customer information internally to support service delivery.
- Handle customer inquiries, resolve issues, and manage complaints.
- Work according to sales process tools and collaborate closely with team members to maximize overall business performance
Job Requirements:
- Minimum of 10 years work experiences with a minimum of 4 years of experience in freight forwarding sales, with a proven and documented track record of success.
- Hands-on sales experience and solid working knowledge of the international transportation and logistics industry.
- Strong awareness of financial drivers within the local economy, coupled with a deep understanding of international market dynamics, global trade issues, currency fluctuations, and cross-cultural business practices.
- Good computer skills, familiarity with Microsoft office, CRM tools etc
- Fluent in English and other local languages.
- NOTE: This is an individual contributor role
Send your resume to: ttmy@tg-hr.com
- Tenure: Permanent
- Offered Salary: Up to RM 25,000
- Location: Bayan Lepas
- Industry: Transportation/Logistics
